What we collect
Any user contacting us via the website form is asked to provide:
- Email Address
- Telephone Number
- Nature of Enquiry
What we do with the information we gather
We require this information to understand your needs and for us to respond to your enquiry by any of the above means. We only store this information for as long as is necessary to complete the enquiry.
- We only store this information for the duration of our contact with you
- We do not add your email address to mailing list without your express consent
- We do not share this information with any third party without your express consent
Scheme Privacy notice
If a pension scheme member please refer to the relevant privacy notice for more details on how we use and protect your data
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we receive online.
A cookie is a small file which is placed on your computer’s hard drive in accordance with the permissions set in your web browsers options. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of many websites.
Cookies used on this website
The cookies used on this site are all listed below. The following table gives specific details.
|cookie_control_enabled_cookies||Yes||This cookie is used to see which optional cookies you have accepted.||1 year.|
|_ga||No||This cookie is used to determine unique visitors to our site.||2 years.|
|_gid||No||This cookie is used to determine unique visitors to our site.||1 day|
|_gat||No||These cookies work together to calculate the average length of time users spend on our site.||30 minutes.|
|recordID||No||Used for Dot Digital web tracking||1 year.|
|dmSessionID||No||Used for Dot Digital web tracking||30 minutes.|
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the General Data Protection Regulation and Data Protection Act 2018. If you would like a copy of the information held on you please contact us using the contact information on our website: If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.