Exciting news which will affect your company’s participation in Crystal

After an in-depth due diligence process the Crystal Trustee has made an agreement with Smart Pension to merge Crystal into the award-winning Smart Pension Master Trust.

This will mean you and your employees will continue to have access to a high-quality pension arrangement with excellent value but with amazing new membership benefits which are detailed at www.smartpension.co.uk/crystal-employer.

A robust plan is in place to move all members’ retirement savings to Smart Pension during 2024, but we will keep you updated on this progress in the coming months.

In the meantime, Crystal will continue to run exactly as it does now and you and your employees will continue to have all the normal Crystal benefits and access to the usual support, including use of the online system evoLink.

Employer Support

If you need support our Employer Support Team are available to help. Working along side our Client Relations Manager they can answer questions and provide guidance on your participation in Crystal and the forthcoming transfer to Smart Pension.

You can contact the Employer Support Team by email or by calling 01322 000000.

If you do have a question concerning the move to Smart Pension, we have tried to address some questions you may have with our FAQs (this should link to new ER FAQ page), but if you can’t find an answer, please get in touch with the Employer Support Team.

For questions related to our Employer portal, evoPlus, please email our dedicated evoPlus Support Team.